Privacy policy

Protection of personal data according to the LOPD

Finques Frigola SL, in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: finquesfrigola.com, are included in the specific automated files of users of finquesfrigola.com services.

The purpose of the collection and automated processing of personal data is to maintain the business relationship and carry out information, training, advice and other activities of finquesfrigola.com

These data will only be transferred to those entities that are necessary for the sole purpose of giving
compliance with the aforementioned purpose.

finquesfrigola.com adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and their free circulation.

The user may at any time exercise the rights of access, opposition, rectification and cancellation
recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user himself through email to: info@finquesfrigola.com or at the address: C/ Calau, 6 - 1720 Calella de palafrugell - Girona (Spain)

The user declares that all the data provided by him are true and correct, and undertakes to keep them
updated, communicating the changes to finquesfrigola.com.

Purpose of the processing of personal data:

For what purpose will we treat your personal data?
At finquesfrigola.com, we will treat your personal data collected through the Website: finquesfrigola.com, with the following purposes:

1. In the event of contracting the goods and services offered through finquesfrigola.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
2. Sending requested information through the forms provided in finquesfrigola.com
3. Send bulletins (newsletters), as well as commercial communications of promotions and / or advertising of finquesfrigola.com and the sector.

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.

The fields of these records are mandatory, and it is impossible to carry out the stated purposes if these data are not provided.

For how long is the personal data collected kept?

The personal data provided will be kept as long as the commercial relationship is maintained or you do not request their
deletion and during the period for which legal responsibilities may arise for the services provided.
Legitimation:

The treatment of your data is carried out with the following legal bases that legitimize it:

1. The request for information and / or the contracting of finquesfrigola.com services, the terms and conditions of which will be made available to you in any case, prior to a possible contracting.

2. Free, specific, informed and unequivocal consent, as we inform you by putting your
provision of this privacy policy, that after reading it, if you agree, you can
accept by means of a declaration or a clear affirmative action, such as the marking of a box arranged at the
effect.

In the event that you do not provide us with your data or do so in an erroneous or incomplete way, we will not be able to meet your request, making it completely impossible to provide you with the requested information or to carry out the contracting of services.

Recipients:

The data will not be communicated to any third party outside finquesfrigola.com, except legal obligation.

As treatment managers, we have contracted the following service providers, having
Committed to compliance with the regulatory provisions, applicable in terms of data protection, at the time of contracting:

(IN CHARGE) Arsys Internet S.L.U., with address at C / Madre de Dios nº 21, 26004, Logroño (La Rioja) Spain, NIF / CIF nº B-85294916, provides WEB HOSTING, MAIL AND DATABASE services.

You can consult the privacy policy and other legal aspects of the company at the following link: https://www.arsys.es/legal

Data collected by users of the services,

In cases where the user includes files with personal data on the hosting servers

Shared, finquesfrigola.com is not responsible for the breach by the user of the RGPD.

Data retention in accordance with the LSSI

finquesfrigola.com informs that, as a data hosting service provider and by virtue of the provisions of Law 34/2002 of July 11, Services of the Information Society and Electronic Commerce (LSSI), it retains For a maximum period of 12 months, the essential information to identify the origin of the hosted data and the moment in which the provision of the service began. The retention of these data does not affect the secrecy of the communications and they may only be used in the framework of a criminal investigation or for the safeguarding of public safety, making themselves available to the judges and / or courts or the Ministry that so requires. .

The communication of data to the Forces and Bodies of the State will be made by virtue of the provisions of the regulations on personal data protection.

Intellectual property rights finquesfrigola.com

finquesfrigola.com is the owner of all copyrights, intellectual and industrial property, “know how” and any other rights related to the contents of the finquesfrigola.com website and the services offered therein, as well as of the programs necessary for their implementation and related information. In the case of images of products, logos of manufacturers, laboratories, distributors, products, ... All images will be the property of their respective original owners, giving permission to finquesfrigola.com to include them on the website, with a link to their respective owners as long as they provide their origins.

The reproduction, publication and / or non-strictly private use of the contents, total or partial, of the finquesfrigola.com website is not allowed without prior written consent.

Intellectual property of the software

The user must respect the third-party programs made available by finquesfrigola.com, even if they are free and / or publicly available.

finquesfrigola.com has the necessary exploitation rights and intellectual property of the software.

The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only during the duration of the same.

For any action that exceeds the fulfillment of the contract, the user will need written authorization from finquesfrigola.com, the user being prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by finquesfrigola.com , assuming civil and criminal liability derived from any incident that may occur in the servers and security systems as a direct consequence of a negligent or malicious action on your part.

Intellectual property of the content hosted

The use contrary to the legislation on intellectual property of the services provided by finquesfrigola.com and, in particular of:

• The use that is contrary to Spanish laws or that infringes the rights of third parties.
• The publication or transmission of any content that, in the opinion of finquesfrigola.com, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.
• The cracks, serial numbers of programs or any other content that violates property rights intellectual property of third parties.
• The collection and / or use of personal data of other users without their express consent or in contravention
the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016,
regarding the protection of natural persons with regard to the processing of personal data and the free
circulation of the same.
• The use of the domain's mail server and the email addresses to send
spam.

The user has full responsibility for the content of his website, the information transmitted and stored, the hypertext links, the claims of third parties and legal actions in reference to intellectual property,

Rights of third parties and protection of minors.

The user is responsible for the laws and regulations in force and the rules that have to do with the
operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify finquesfrigola.com for the expenses generated by the imputation of finquesfrigola.com in any cause whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision .

Protection of hosted information

finquesfrigola.com makes backup copies of the content hosted on its servers, however it is not responsible for the loss or accidental deletion of data by users. In the same way, it does not guarantee the total replacement of the data deleted by the users, since the aforementioned data could have been deleted and / or modified during the period of time that has elapsed since the last backup copy.

The services offered, except the specific backup services, do not include the replacement of the contents.
kept in the backup copies made by finquesfrigola.com, when this loss is attributable to the user; In this case, a rate will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to finquesfrigola.com.

Commercial communications

In application of the LSSI. finquesfrigola.com will not send advertising or promotional communications by email or other equivalent electronic means of communication that had not previously been requested or expressly authorized by the recipients of the same.

In the case of users with whom there is a prior contractual relationship, finquesfrigola.com is authorized to send commercial communications regarding finquesfrigola.com products or services that are similar to those that were initially contracted with the client.

In any case, the user, after proving her identity, may request that no more commercial information be sent to her through the Customer Service channels.

SECURITY PROTECTION TO BUYERS

Payments for purchases at finquesfrigola.com are made through Redsys (Caixabank's official payment channel) or PayPal with all data transfer encryption and security systems through the SSL protocol, so that the buyer You will enjoy the protection of these channels at all times.

For payments by bank transfer, finquesfrigola.com will NEVER ask for your bank account number, so our systems will never store this information.

finquesfrigola.com will never ask you for any user information or password to change or verify it. The only methods that the buyer will have will be the password remembering system that will send the password change request to his own email and the buyer must do it personally. Any other method requesting a username or password should be understood as fraudulent mail.

Any sensitive data such as the password is always stored encrypted in our system, so this data will never be known in its original form. The buyer will be responsible for his password. To change it, the only possible method will be through the 'remember password' option of our system, which will proceed to send you a reset link to your own email.

In no case does finquesfrigola.com share with facebook, twitter, instagram or any other social network that may be incorporated in the future, any type of private information about its users, its sole purpose being that established here. In this sense, all the information that the user himself wishes to provide to these platforms will be under his own responsibility, not intervening in said process finquesfrigola.com.